Member elounge

We have collated the below FAQ’s based on the calls and emails we have received. Should you have a question not answered below, as usual, just give us a call or email on 1300 76 14 14 (AU), 0800 76 14 14 (NZ).

How does this acquisition of Accor Vacation Club work?

• Travel + Leisure Co. has agreed to acquire Accor’s timeshare business (known as Accor Vacation Club), representing 24 resorts and more than 30,000 members. The transaction should complete on 1st March.
• Following completion of the acquisition, it will create a new line of business for Travel + Leisure Co. as Accor is added to the company’s portfolio of brand affiliations, including Wyndham, Margaritaville, and Sports Illustrated.
• Travel + Leisure Co. is a partner of choice for leading hospitality brands because it is able to individually curate their brands and maintain their unique offerings to travelers.

What is Travel + Leisure Co.?

• Travel + Leisure Co. is the world’s leading membership and leisure travel company. It is made up of the following business lines:
  • The world’s largest vacation ownership company with more than 245 vacation club resorts around the world and a brand portfolio including Margaritaville Vacation Club, Shell Vacations Club, Club Wyndham and WorldMark by Wyndham.
  • The world’s foremost membership travel business featuring the largest vacation exchange company, RCI, and distinctive membership travel brands.
• The business features a diverse portfolio of brand affiliations and Accor Vacation Club will join these powerhouse brands.
• Importantly, with brand affiliations including Wyndham, Margaritaville and Sports Illustrated, Travel + Leisure Co. is a partner of choice for leading hospitality brands, able to individually curate their brands and maintain their unique offerings to travelers.

How will AVC membership be affected?

• Following completion of the acquisition, the existing rights and benefits Accor Vacation Club members enjoy as members of the club will not change.

How will club growth change as a consequence of this acquisition?

• We cannot speculate on the future of additional properties or direction of Accor Vacation Club. As noted in the press release, Travel + Leisure Co. has announced its intention to grow the club. Details about that growth strategy have not yet been announced.

What will happen to employees of the current Accor Vacation Club

Following completion of the acquisition;

• There are approximately 350 employees of Accor Vacation Club who will join Travel + Leisure Co. when the deal is closed.

Will the name of club change?

• No. The club will be continue to be called 'Accor Vacation Club' for as long as the licence for the name from Accor to Travel + Leisure Co. continues.

Will Accor Vacation Club properties now be accessible through RCI?

• Not at this time. Accor Vacation Club currently has an exclusive exchange agreement with Interval International which expires in 2027.

Will the clubs be merged into one?

• There is no intention to merge clubs developed by Travel + Leisure Co. and clubs developed by Accor. Travel + Leisure Co. can individually curate brands and maintain their unique offerings, and intends to do this with Accor Vacation Club and existing brands.

Will there be an exchange agreement between both Club Wyndham South Pacific and Accor Vacation Club?

• There are currently no cross-club or exchange agreements in place or under negotiation between any Travel + Leisure Co. club and Accor Vacation Club.

Why did Travel + Leisure Co. agree to acquire Accor Vacation Club?

• Once the transaction is complete, this is a strategic acquisition that will enable Travel + Leisure Co. to fulfil one of its key intents to operate vacation ownership businesses under other well-known brands.
• Travel + Leisure Co. is a partner of choice for leading hospitality brands because they are able to individually curate their brands and maintain their unique offerings to travelers.
• It will also serve to expand Travel & Leisure Co's reach and explore an incredible opportunity to build revenue streams in markets outside North America.

How does this meet ACCC requirements?

• Travel + Leisure Co. has provided the Australian Competition and Consumer Commission (ACCC) with all details about this acquisition and ACCC has confirmed it does not intend to conduct a public review or otherwise provide any objection to the acquisition.

Will our club be serviced by Wyndham Destinations associates?

• Accor Vacation Club personnel will continue to service the club.

Have Travel + Leisure Co. purchased the club?

• Travel + Leisure Co. have agreed to purchase the developer and responsible entities that manage the Accor Vacation Club business but the structure of the club itself will not change.

Who will the Responsible Entity be for Accor Vacation Club moving forward?

• The Responsible Entity remains unchanged; however, after closing, the parent company of the Responsible Entity will be Travel + Leisure Co.

Will we still have access to Accor Hotels Select program?

• Yes; if you are a Première Plus member, your benefits will not change at this time.

These Interactive Member Toolkit videos are here to assist Accor Vacation Club Members to get the most out of their Membership. They're informative and clearly explain the different aspects of your Membership.

PLEASE NOTE: NSW Government and Sydney Metro are currently working to deliver Sydney Metro West – a new underground metro railway between Parramatta and the Sydney CDB. This means that there could be works taking place during your stay. For up to date information on the program of works please visit sydneymetro.info, call the community information line on 1800 612 173 or email sydneymetrowest@transport.nsw.gov.au.